Difference between revisions of "ARK2/Community"

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* Developers support
 
* Developers support
  
An online chat service that integrates with an issue tracker, project manager, wiki, and code repository will be needed for developers. A chat, wiki, and forum will be needed for user support. It makes sense to use a single solution for both, either under a single brand or separate brands.
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An online chat service that integrates with an issue tracker, project manager, wiki, and code repository will be needed for developers. A chat, wiki, and forum will be needed for user support. It makes sense to use a single solution for both, either under a single brand or separate brands. The Service will need to be able to keep some Projects, Clients, and Tasks private, with the rest remaining open.
  
 
Needed Features:
 
Needed Features:
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* Guest or OAuth
 
* Chat: web and app
 
* Chat: web and app
 
* Wiki
 
* Wiki
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Possible options:
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Chat options:
 
* Basecamp / Campfire - More customer oriented than coder oriented, costs $1000 p/a
 
* Basecamp / Campfire - More customer oriented than coder oriented, costs $1000 p/a
 
* Gitter - Integrated with GitHub and common developer services, free but not open, dodgy security, login only via GitHub or Twitter account
 
* Gitter - Integrated with GitHub and common developer services, free but not open, dodgy security, login only via GitHub or Twitter account
 
* Atlassian / HipChat - Lots of integration, free hosted/paid, not open
 
* Atlassian / HipChat - Lots of integration, free hosted/paid, not open
 
* RocketChat - Free and Open, self-serve, host very expensive, fewer integrations, but screenshare and videochat are free.
 
* RocketChat - Free and Open, self-serve, host very expensive, fewer integrations, but screenshare and videochat are free.
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* Slack
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* Flock https://flock.com/uk/pricing/
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* Mattermost https://about.mattermost.com/features/
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* Matrix / Riot https://matrix.org/ / https://about.riot.im/need-help/
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* Discourse https://www.discourse.org/features
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* https://www.getopensocial.com/
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* https://www.oxwall.com/
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* https://www.humhub.org/en
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Project Management Options:
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* https://huboard.com/pricing
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* https://waffle.io/pricing/
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* https://www.zenhub.com/pricing
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* https://overv.io/
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Help Ticket:
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* https://github.com/ladybirdweb/faveo-helpdesk
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Other:
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* https://secure.phabricator.com/applications/
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* https://www.gitbook.com/pricing
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* https://zapier.com/

Latest revision as of 23:00, 31 May 2017

A development and support community will be required for both the Project and the Service.

  • User support
  • Sysadmins support
  • Developers support

An online chat service that integrates with an issue tracker, project manager, wiki, and code repository will be needed for developers. A chat, wiki, and forum will be needed for user support. It makes sense to use a single solution for both, either under a single brand or separate brands. The Service will need to be able to keep some Projects, Clients, and Tasks private, with the rest remaining open.

Needed Features:

  • Guest or OAuth
  • Chat: web and app
  • Wiki
  • GitHub integration
  • CI system
  • Bots


Chat options:

Project Management Options:

Help Ticket:

Other: