ARK2/Community

A development and support community will be required for both the Project and the Service.

• User support
• Sysadmins support
• Developers support

An online chat service that integrates with an issue tracker, project manager, wiki, and code repository will be needed for developers. A chat, wiki, and forum will be needed for user support. It makes sense to use a single solution for both, either under a single brand or separate brands.

Needed Features:

• Guest or OAuth
• Chat: web and app
• Wiki
• GitHub integration
• CI system
• Bots

Possible options:

• Basecamp / Campfire - More customer oriented than coder oriented, costs $1000 p/a
• Gitter - Integrated with GitHub and common developer services, free but not open, dodgy security, login only via GitHub or Twitter account
• Atlassian / HipChat - Lots of integration, free hosted/paid, not open
• RocketChat - Free and Open, self-serve, host very expensive, fewer integrations, but screenshare and videochat are free.
• Slack
• Flock
• Mattermost
• Matrix / Riot